Privacy Policy

lumeravixo collects information to provide better educational services and support your entrepreneurial journey. We gather data through various interactions with our platform and services.

• Personal details you provide during registration and course enrollment
• Learning progress and assessment results within our programs
• Communication records from support interactions and mentoring sessions
• Technical information about how you use our website and applications
• Payment information processed through secure third-party providers

We only collect information necessary to deliver our educational services effectively and comply with Australian privacy regulations.

Your information helps us create personalized learning experiences and maintain our educational platform. We use collected data responsibly and transparently.

We process your personal information to deliver course content, track learning progress, and provide mentorship opportunities. This includes customizing your dashboard, sending relevant course updates, and connecting you with appropriate learning resources.

Communication purposes include sending important announcements about program changes, new course offerings, and educational opportunities that align with your interests. We also use your information to improve our services based on user feedback and learning outcomes.

lumeravixo maintains strict controls over data sharing. We work with carefully selected partners to enhance our educational offerings while protecting your privacy.

• Payment processors for secure transaction handling
• Cloud service providers for reliable platform hosting
• Educational technology partners for specialized learning tools
• Analytics services to understand user engagement and improve experiences

We never sell your personal information to third parties. Any data sharing occurs under strict confidentiality agreements that require our partners to protect your information according to Australian privacy standards.

Under Australian privacy law, you have significant control over your personal information. We respect these rights and provide straightforward ways to exercise them.

You can access your personal data through your account dashboard or by contacting our privacy team. We'll provide a comprehensive overview of the information we hold about you within 30 days of your request.

Correction requests are handled promptly. If you notice inaccurate information, simply update it through your account settings or contact us directly. For deletion requests, we'll remove your personal information while retaining necessary records for legal compliance.

You can opt out of marketing communications at any time using the unsubscribe links in our emails or by updating your communication preferences in your account settings.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our approach combines technical, administrative, and physical safeguards.

Technical protections include encryption for data transmission and storage, regular security updates, and access controls that limit data access to authorized personnel only. We use industry-standard SSL certificates and secure server environments.

Administrative measures involve staff training on privacy procedures, regular security audits, and incident response protocols. Our team members sign confidentiality agreements and receive ongoing privacy education.

While we maintain robust security practices, no system is completely immune to threats. We continuously monitor and update our security measures to address emerging risks.

We retain your personal information only as long as necessary to provide our services and meet legal requirements. Different types of data have varying retention periods based on their purpose and legal obligations.

• Active account information maintained while you use our services
• Learning records preserved for academic transcript purposes
• Financial records kept according to Australian taxation requirements
• Communication logs retained for quality assurance and dispute resolution

When you close your account, we begin the deletion process for personal information not required for legal compliance. This typically occurs within 90 days, though some records may be retained longer to meet regulatory obligations.

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our content. These tools help us optimize our platform for better user experiences.

Essential cookies enable basic website functionality like login sessions and course progress tracking. These are necessary for our platform to work properly and cannot be disabled without affecting core features.

Analytics cookies help us understand visitor behavior, popular content areas, and technical performance issues. This information guides our website improvements and content development decisions.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit some website functionality and personalization features.

While lumeravixo operates primarily in Australia, some of our technology partners and service providers may process data outside Australia. We ensure appropriate safeguards protect your information during any international transfers.

All international data transfers comply with Australian Privacy Principles and include contractual protections that require overseas recipients to handle your information according to Australian privacy standards.

We regularly review our international partners and data transfer arrangements to maintain the highest protection standards for your personal information.